O'Nkosi Productions Universe
Dispatcher's Guide
OPU Logistics Supply Chain
THE FIFTH ANGLE
You want to run deliveries in your city. This guide shows you what a dispatcher does, how to try the whole system on your phone in ten minutes, and how you start earning.
What a dispatcher does
The OPU Logistics Supply Chain connects three people with three apps: a Client who needs something moved, a Driver who moves it, and you, the Dispatcher, at the desk in the middle. Every order passes through your hands. You decide which driver takes which run, you keep everyone talking, and you make sure the client gets what they ordered.
๐ฌClientplaces the order
๐งญYou ยท Dispatchapprove, assign, follow up
๐Driverpicks up and delivers
Two ways an order moves
1. You lead: a client orders, you hand the run straight to a driver.
2. The driver leads: a driver sees the order and asks for it, with a reason. You approve, or explain why not (maybe a more urgent order goes first).
1. You lead: a client orders, you hand the run straight to a driver.
2. The driver leads: a driver sees the order and asks for it, with a reason. You approve, or explain why not (maybe a more urgent order goes first).
Try it yourself in 10 minutes
- Open onkosiproductionsuniverse.com and tap Live Demos. Pick the city closest to you.
- Open all three apps: Client, Dispatch and Driver. Each opens in its own tab, so you can switch between them.
- In each app, type any made-up name and tap ๐ง SOLO. Solo is private to your phone, and nobody else can see it.
- In the Client app: add a pickup and a drop-off place, then Book a delivery for the Morning run.
- Switch to Dispatch. A red banner says "1 new order awaiting dispatch". That's you being called to work.
- In the Driver app: set yourself Available, find the new order and tap Give Me This Run, with a short reason.
- Back in Dispatch: approve the driver's request. The run moves to the driver's Today list.
- In the Driver app tap Mark Delivered. Watch the driver's 75% show up in their earnings.
- Try the ๐ฌ messages in every direction: client โ dispatcher โ driver.
Solo mode is for practice only: it clears itself after 2 hours. Nothing you type is a real order.
Download your city and practice offline to save data
Your desk, every day
โ๏ธ Morning Run9:00 am โ 12:00 pm
๐ Afternoon Run2:00 pm โ 5:00 pm
- ๐ Dashboard: today's morning and afternoon runs, tomorrow, upcoming, and today's revenue at a glance.
- ๐ New Orders: orders waiting for a driver. The red number tells you how many.
- ๐ Book: take an order by phone and enter it yourself for a client.
- ๐จ Clients and ๐ Drivers: your list of businesses and your team on the road.
- ๐ Calendar: tap any day to see its runs and plan the month ahead.
- ๐งฎ Calc: works out the fee by distance and shows the driver's share and the desk's share.
- โ๏ธ Settings: Download Backup every week. Never clear your browser data without a backup.
Automated Money Split Banking System
The fee
Every run has a starting fee plus a rate per kilometre, set for your city's currency. The calculator does the sums for you.
Every run has a starting fee plus a rate per kilometre, set for your city's currency. The calculator does the sums for you.
Drivers are protected
The driver's 75% is set aside first. Any discount you agree with a client comes out of the desk's 25%, never the driver's share.
The driver's 75% is set aside first. Any discount you agree with a client comes out of the desk's 25%, never the driver's share.
Finding your first clients
If it can be picked up and dropped off in your city, you can deliver it. Pick a trade you feel connected to by way of people in that industry or just passionate with and create your own clientele.
๐จ Hotels & lodges๐ฝ๏ธ Restaurants & caterers๐ฅฌ Markets & farms๐ Pharmacies & clinics๐งฑ Hardware & building๐๏ธ Shops๐ฆ Online sellers๐ข Offices๐ค Schools, churches & NGOs๐ Events๐ Laundry๐ง Auto parts
Bring in your team
- When you're ready to try it with real people, the Client app has ๐ฅ TEAM โ Start Team.
- It gives you a Dispatcher link, a Driver link and a Client link. Send each person their own link by WhatsApp.
- Everyone opens their link on their own phone, laptop or PC and experience the connection.
- A team room lasts 7 days, which is enough for a full test week with a real client and driver.
Three ways to run it
1City PartnerNo upfront cost. You run on OPU's system and every trip is split. Free fixes for as long as you stay.
2City LicenseBuy your city's copy once and run it on your own system. Free fixes for one year.
3White LabelYour name, logo and colours on all three apps.
See the full License Tiers page โ
Every tier is one city per agreement. You own your copy, not the product: no reselling and no copying to other cities. Pricing for tiers 2 and 3 is shared in a private conversation.
Every tier is one city per agreement. You own your copy, not the product: no reselling and no copying to other cities. Pricing for tiers 2 and 3 is shared in a private conversation.
Ready to start?
- Try the demo for your city (above) until the desk feels easy.
- Write down 3 businesses you could serve and 1โ2 drivers you trust.
- Message O'Nkosi on WhatsApp. We build your city's apps, connect them, and stay with you while you run it.